Course Objectives
By the end of the course you will:
- Be familiar with and have knowledge of the basic concepts of Lean and its core principles
- Be acquainted with the use of several Lean IT analysis tools
- Have an insight into what Lean IT can mean for an organization
- Understand the application of the Lean philosophy in an IT environment
- can apply the principles of Lean IT practices under the guidance of a Lean expert.
Benefits to Organization:
- Achieve operational excellence through improved agility, service quality and efficiency.
- Build a customer and value-oriented culture in which employees engage in Lean IT processes.
- Involve all employees to continually improve services and preserve value with less effort.
- Optimize IT operations and processes supporting the most business critical applications and services.
- Implement a rigorous problem solving process to achieve greater strategic and financial value.
Course Content
Lean IT is an extension of Lean Principles, applied in an IT environment. The approach is a way of thinking and acting, focusing heavily on organizational culture. Lean IT is associated with the development and management of Information Technology products and services.
Lean Principles are concerned with:
- Increasing customer value
- Eliminating waste (work that does not add value)
- Management as a facilitator
- The involvement of all employees
- Continual improvement
- Preserving value with less work.
Many organizations have adopted Lean IT to increase customer satisfaction and to achieve greater strategic and financial value.