Course Overview
This Siebel 8.0 Customer Order Management training walks you through a comprehensive suite of multichannel applications that enables companies to manage products, pricing, contracts, quotes, and orders. Expert Oracle University instructors will teach you about product administration features and functions of Siebel COM that can be implemented as-delivered and administered through the client.
Learn To:
- Create and administer simple products.
- Create component-based and attribute-based customizable products.
- Manage product promotions.
- Administer basic pricing policies.
- Configure pricing procedures.
- Implement attribute adjustments.
Benefits to You
You'll walk away from this course with a deeper understanding of pricing fundamentals, including price lists and volume discounts. You'll develop the knowledge and skills to customize the underlying pricing procedures to implement advanced pricing policies, including attribute adjustments and discount matrices.
Who should attend
- End Users
- System Analysts
- Business Analysts
- Sales Consultants
- Functional Implementer
Prerequisites
Suggested Prerequisites:
- Familiarity with Siebel Tools and configuration
- Familiarity with Siebel Workflow
Course Objectives
- Add products to price lists and administer prices
- Administer aggregate discounts
- Administer price lists for simple and configurable products
- Configure price waterfall messages and displays
- Configure signals and variable maps
- Create a component-type customizable product by defining relationships
- Create a product catalog
- Create and administer promotions
- Create attributes and domains, and assign them to a hierarchy
- Create constraints for customizable products
- Create multiple product user interfaces
- Create, version, and release a product record and its details
- Describe Eligibility and Compatibility (E & C) examples and usage scenarios
- Implement pricing policies based on attribute adjustments
- Implement pricing policies based on discount matrices
- Use Siebel Tools to modify pricing procedure workflow processes
Course Content
- Customer Order Management Overview
- Administering Simple Products
- Administering Attributes and Classes
- Pricing Overview
- Administering Catalogs and Categories
- Administering Component-Type Customizable Products
- Administering Constraints
- Administering Eligibility and Compatibility
- Administering Promotions
- Administering Recommendations
- Administering Multiple Product UIs
- Object Definitions
- Siebel Tools
- Business Services
- Modifying Siebel Workflow Processes
- Administering Advanced Pricing Policies
- Siebel COM Pricing Architecture
- Price Waterfalls
- Configuring Advanced Pricing Policies