Business Skills

Business Skills Courses    

• Effective Delegation Essentials (ADE)
• Becoming a Better Trainer (BS-TTT)
• Good Business-Writing Essentials (BWW)
• HR Basics (HRN)
• Quick Guide-Through on Interviews (MTIN)
• Managing for Performance: The Focus on Employees (PERFM)
• Business Skills – Effective Communication and E-mails (BS-ECE)
• How to Excel in Customer Service (CSEX)
• Coaching For Performance (CFP)
• Problem Solving and Decision Making (PSDM)
• Business Skills – Sales Training (BSST)
• Key Aspects of Successful Presentation (KASP)
• Call Center Agents - The Path To Great Service (CCGS)
• Negotiation - Skillful Techniques (NST)
• Critical Thinking, Problem Solving, and Decision Making (CPD)
• Strategic Planning (STRATP)
• Become a Better Supervisor (BBS)
• Improving Team Work (ITW)
• Time Organization: The Path Toward Increased Efficiency (TOIE)
• Mastering Total Cost of Ownership (MTCO)